All your questions answered about Access Ortho Fast and efficient urgent orthopaedic care, available to you.

Absolutely your GP can refer you to our clinic.

Your GP is welcome to call our clinic directly to discuss your injury or simply provide you with a referral. We will then ensure that we send all correspondence regarding your care to your GP during the course of your treatment. This will ensure they are part of your recovery process.

No you do not need private health insurance.

Private health insurance provides no benefits to your costs in an outpatient clinic. If you do not have private health insurance and you require surgery for your injury the doctors can refer you to the public hospital ensuring you have no expenses for your operation.

Some private health insurance cover will offer a rebate on immobilising splints. We will provide you with a receipt to make a claim.

You can attend the ACCESS ORTHO clinic.

You will be responsible to pay your full account and then claim through your insurance company if they cover you for medical care. We will bill you at the same rate as Medicare and out of pocket rates.

If the doctors determine you require surgery for your injury we will arrange this for you.

We can arrange surgery with a surgeon of your choice or a surgeon that has expertise in your injury, this may or may not be a surgeon from the clinic depending on theatre availability, patient convenience and hospital preference. We can also arrange referrals to the public hospital system.

Our goal is to ensure your injury is treated rapidly and in the most convenient manner.

Yes we sell and fit moon boots, crutches, and other slings / splints.

If your GP or specialist doctor has recommended any of these we can assist with this. For costs associated with this please call the clinic. Please ensure the doctor has written a letter with their request to ensure we provide the appropriate care.

Yes you can. However we will need a full history of your injury and we will need to make contact with your treating doctor to ensure the alternative cast is appropriate for your injury.

Give our clinic a call and we will assist you to make the best decision regarding this.

You should immediately call our clinic and we will arrange for you to return to clinic ASAP to adjust it.

If this occurs after hours and is severe please contact your nearest emergency department.

If you have sustained an injury and your follow up care is booked in public fracture clinic you have some options.

You absolutely must arrange follow up with a doctor either in the clinic or elsewhere to ensure no complications arise from your injury. However if you would like to have your follow up at ACCESS ORTHO we will happily care for you.

The advantages to some patients are the convenience of choosing when you make your appointment and a shorter wait time.

Call us at ACCESS ORTHO, we can arrange an assessment and required radiology.

This will ensure that we can make a rapid treatment plan in direct consultation with the orthopaedic surgeon for their injury. If it is after hours and your child is comfortable, there are no signs of deformity, they have normal feeling in their limb and there are no other injuries there is usually not an immediate rush to seek treatment.

In this situation we recommend you leave a message on our answering machine and monitor the injury closely. If anything changes or you are at all concerned present to your nearest emergency department.

Alternatively we will call you as soon as clinic opens and make an urgent appointment for them to see us.

We can refer for all radiology at Access Ortho.

We have a radiology practice located in the same centre as us or we can refer you to a radiologist of your choice. Our medical staff can access x-rays and scans done at most radiology practises in Brisbane.

At Access Ortho we are trying to take this burden away from your GP and provide easy access to expert orthopaedic care for treatment of your fracture or injury.

As such, once you have started being seen by the medical team at Access Ortho, there is often no need to see your GP for ongoing care of that specific injury. We ask that if you have further issues with your fracture treatment (such as a cast or brace feeling too tight or too loose), that you contact our offices and we will make appropriate arrangements for further review.

Please note that we will not provide scripts for analgesic medications without appointment. We will provide correspondence to your GP regarding your injury and treatment so they are aware of your medical care.

Clearly if your GP is happy to manage your injury we will provide detailed correspondence to them and will be available at any time your GP has concerns.